Unfortunately, there’s a fine line between calming the public and avoiding a potentially crippling transportation panic, and appearing to be a bit silly. While Napolitano’s statement was accurate in the sense that she intended it, but it could have used a few sage disclaimers and caveats at the head-end.
The “system worked” line came up in an interview with CNN’s Candy Crowley:
CROWLEY: So, just to finish up on the question—I do want to talk to you about security measures—but do you think—has there been any evidence of the Al Qaida ties that this suspect has been claiming?
NAPOLITANO: Right now, that is part of the criminal justice investigation that is ongoing, and I think it would be inappropriate to speculate as to whether or not he has such ties.
What we are focused on is making sure that the air environment remains safe, that people are confident when they travel. And one thing I’d like to point out is that the system worked. Everybody played an important role here. The passengers and crew of the flight took appropriate action. Within literally an hour to 90 minutes of the incident occurring, all 128 flights in the air had been notified to take some special measures in light of what had occurred on the Northwest Airlines flight. We instituted new measures on the ground and at screening areas, both here in the United States and in Europe, where this flight originated.
So the whole process of making sure that we respond properly, correctly and effectively went very smoothly.
On ABC’s This Week, she said essentially the same thing, but without the killer soundbite.
First of all, we are investigating, as always, going backwards to see what happened and when, who knew what and when. But I think it’s important for the public to know, there are different types of databases. And there were simply, throughout the law enforcement community, never information that would put this individual on a no-fly list or a selectee list.
Number two, I think the important thing to recognize here is that once this incident occurred, everything happened that should have. The passengers reacted correctly, the crew reacted correctly, within an hour to 90 minutes, all 128 flights in the air had been notified. And those flights already had taken mitigation measures on the off-chance that there was somebody else also flying with some sort of destructive intent.
So the system has worked really very, very smoothly over the course of the past several days.
To the extent that the system has responded to the event and we haven’t all collectively shit ourselves and declared war on Nigeria, she’s right. The fact that a bomber was able to get on the plane with bomb-making materials is a bit harder to sidestep or spin in a tactful manner…even though that’s pretty much what you have to do as a public safety official in this sort of situation.
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